Ek996 is committed to protecting your personal information and privacy. This privacy policy explains in detail how we collect, use, store and secure your information.
When using the ek996 platform it is extremely important to maintain complete transparency regarding the collection, processing and protection of your personal information and data. This privacy policy has been created in compliance with GDPR (General Data Protection Regulation) and international data protection standards. By using ek996 you accept this privacy policy and understand how we use your information.
We believe you should have complete control over your personal information. That is why ek996 gives you the right to access, correct, download and delete your data at any time. We use the latest encryption and security technology to protect your privacy and ensure your information is completely safe.
Ek996 never sells your personal information to third parties or shares it for unauthorized purposes. We only collect information that is legally necessary and required to provide you with services. Protecting your information is our top priority.
We only collect necessary information that is required to provide ek996 services and keep your account secure.
Ek996 uses the latest SSL encryption and firewalls to keep all your information secure and protected from hacking.
Ek996 never sells your personal information to advertisers or third parties and maintains strict confidentiality.
You have full rights to access, correct, download and delete your data at any time.
Ek996 retains your information only for the necessary period and regularly deletes old data.
Ek996 fully complies with GDPR and all international data protection regulations and conducts regular audits.
When registering an ek996 account we collect your full name, date of birth, nationality, national ID number, passport number, proof of address and other identification documents. This information helps us comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations and verify your account. It is your responsibility to provide accurate and up-to-date information to ek996 and we reserve the right to verify the authenticity of your information.
We collect your email address, mobile number and other communication channels so we can contact you, send important notifications and provide customer support. ek996 uses these communication channels to inform you about promotional offers, bonus updates and new game releases. You can unsubscribe from marketing communications at any time but will continue to receive important account-related notifications.
When you deposit or withdraw on ek996, we collect and store your payment method details, bank account number, mobile banking number, transaction history, and balance information. This information is necessary to process payments, prevent fraud, and comply with financial regulations. ek996 handles your financial information with the utmost care and uses PCI-DSS compliant payment gateways.
Ek996 automatically collects your IP address, device type, operating system, browser type, unique device identifiers, location data and cookies. This technical information helps us improve website performance, detect security threats, prevent duplicate accounts and personalize user experience. You can manage cookies in your browser settings but blocking certain cookies may prevent some ek996 features from working properly.
We track and store all your betting history, game sessions, win and loss records, bonus usage, wagering progress and gameplay patterns. This data helps ek996 resolve disputes, ensure fair play, enforce bonus terms and conditions and promote responsible gaming. Your gameplay data is visible on your account dashboard and you can request your full game history at any time.
When you contact ek996 customer support, we store your messages, chat logs, emails, call recordings, and other communications. These records help us improve support quality, use for training purposes, and serve as evidence in case of future disputes. The ek996 support team keeps your confidential information completely private and only authorized personnel can access it.
Ek996 uses your personal information to create and manage your account, verify your identity, authenticate logins and provide gaming services. We use your information to process your deposits and withdrawals, credit bonuses, record your bets and pay out winnings. Without your data ek996 cannot provide you with any services and this is part of our contractual obligation.
To protect your account and funds ek996 uses your information to monitor suspicious activity, detect duplicate accounts, prevent identity theft and fight money laundering. We use advanced fraud detection algorithms that identify unusual betting patterns, collusion and other dishonest activities. ek996 cooperates with law enforcement agencies to investigate criminal activity.
Ek996 uses your contact information to provide customer support, answer your questions, resolve disputes and notify you of important account updates. We send you emails and SMS about transaction confirmations, withdrawal status, security alerts and rule changes. These communications are essential and you cannot opt out of them as they are necessary for your account operation.
With your consent ek996 uses your information to send marketing messages about personalized promotional offers, bonuses, newsletters and new game releases. We analyze your gameplay preferences and betting history to select the most relevant offers for you. You can stop these marketing communications at any time by clicking the unsubscribe link in marketing emails or by changing your account settings.
Ek996 is required to use and retain your information to comply with gaming license terms and conditions, AML regulations, tax requirements and other legal obligations. We submit reports to regulatory authorities and tax authorities and provide documentation during audits. If required by law ek996 is obligated to disclose your information in response to court orders, subpoenas or government investigations. In such cases we disclose only the minimum information legally required.
Ek996 analyzes your usage data to improve our website and game performance, develop new features and enhance user experience. We use aggregated and anonymized data to identify trends, understand popular games and make business decisions. This analytics helps us design better services for you and no personally identifiable information is shared.
| Information Type | Purpose of Use | Retention Period |
|---|---|---|
| Personal Identity | KYC Verification, Account Security | While account is active + 5 years |
| Contact Information | Communication, Support | While account is active |
| Payment Data | Transaction Processing, Fraud Prevention | 7 years (Tax Law) |
| Technical Data | Security, Performance | 12 Months |
| Betting History | Dispute Resolution, Regulation | 5 years |
| Support Records | Quality Improvement, Dispute | 3 Years |
Ek996 works with third-party payment processors, banks and mobile banking providers to process your deposits and withdrawals. We share your payment information only with those partners necessary to complete the transaction and they are all PCI-DSS certified and comply with international security standards. These partners may use your information only for payment processing and not for any other purpose.
The ek996 platform hosts games from various third-party game providers. When you play these games some technical data such as session ID and bet information is sent to those providers' servers to operate the game. However these providers cannot access your personal identity information and work only on behalf of ek996. All game providers are licensed and bound by confidentiality agreements.
Ek996 uses third-party analytics services such as Google Analytics and marketing automation tools to track website performance and manage marketing campaigns. These tools collect anonymized and aggregated data and use cookies to understand user behavior. You can block these cookies in your browser settings and read our Cookie Policy to learn more.
Ek996 may be required by law to disclose your information to gaming regulators, tax authorities, law enforcement agencies and courts. We comply only with legitimate legal requests and try to share as little information as possible. If we are not legally obligated we do not disclose your information to any government or other agency and make every effort to protect your privacy.
If ek996 undergoes a merger, acquisition, or business sale, your personal information may be transferred to the new owner. In such cases, we will notify you in advance and ensure the new owner complies with this privacy policy. If you have any objections, you may request to close your account and delete your data before the business transfer.
Ek996 will never sell, rent or trade your personal information to third-party advertisers, marketing agencies or any other commercial parties. We only share information for the necessary purposes mentioned above and all partners are bound by confidentiality agreements.
Ek996 uses industry-standard SSL/TLS encryption for all your data transmissions. This means all data between your browser and our servers is encrypted and cannot be intercepted by third parties. We use 256-bit encryption which is banking-grade security and keeps your passwords, payment details and other sensitive information completely secure.
All ek996 servers are hosted in secure data centers and monitored 24/7. We use multiple layers of firewalls, intrusion detection systems and DDoS protection to prevent cyber attacks. Our databases are encrypted and can only be accessed by authorized personnel who have strict confidentiality agreements. We conduct regular security audits and penetration testing by third-party security experts.
Ek996 offers Two-Factor Authentication (2FA), login notifications, IP tracking and device verification to keep your account secure. We encourage you to use strong passwords that contain uppercase and lowercase letters, numbers and special characters. If any suspicious activity is detected on your account we notify you immediately and suspend the account if necessary to protect your funds.
Ek996 follows strict internal policies and only necessary employees whose work requires it are given access to customer data. All employees receive security training and sign non-disclosure agreements. We log who accessed what data and when and conduct regular audits to detect any unauthorized access. ek996 employees will never ask for your password and you are encouraged to report any suspicious requests.
Ek996 regularly backs up data and stores redundant copies in multiple geographic locations so that your data is not lost in the event of any hardware failure, natural disaster or other incident. Our disaster recovery plan ensures that we can quickly restore services and protect the integrity of your information. All backups are encrypted and stored securely.
Ek996 is ISO 27001 Information Security Management Standard certified and PCI-DSS compliant. We conduct regular third-party security audits and follow the latest security best practices.
Ek996 uses 256-bit SSL encryption to secure all your data transmissions and protect against hacking.
To make your account more secure ek996 offers 2FA option which sends a confirmation code to your mobile.
Ek996 servers are protected by multiple layers of firewalls that block unauthorized access and cyber attacks.
The ek996 platform is designed with privacy in mind from the start and follows data minimization principles.
Ek996 uses advanced AI algorithms to detect suspicious activity in real-time and protect your account.
Your data is stored on encrypted servers of industry-leading cloud providers and is geo-redundant.
To exercise these rights you can contact the ek996 customer support team or use the privacy controls in your account settings. We will process your request as quickly as possible after verifying it and typically respond within 30 days. In some cases we may ask for additional information for identity verification to ensure unauthorized persons cannot access your data.
Ek996 retains your personal information only as long as necessary or required by law. After account closure we delete most of your data but retain transaction records and information necessary for AML compliance for 5-7 years as required by law.
The ek996 website uses cookies and other tracking technologies to improve your browsing experience, analyze site performance and provide personalized content. Cookies are small text files stored on your device that remember your preferences and settings. ek996 uses different types of cookies that have different purposes and lifespans.
These cookies are essential for the ek996 website to function and you cannot disable them. They keep you logged in, remember your shopping cart, maintain your security settings and enable basic website functions. Without essential cookies ek996 will not work properly and you will not be able to use the services.
These cookies help ek996 collect website usage data such as which pages are visited most, how long users stay and what error messages they see. This information helps ek996 improve site performance and make user experience better. Performance cookies collect anonymous data and do not personally identify you.
These cookies enable ek996 to remember your preferences such as language selection, currency choice, time zone and customization settings. Functionality cookies make your ek996 experience more personalized but they do not track your browsing activity on other websites.
These cookies are used by ek996 and our marketing partners to track your interests and show relevant advertisements. These cookies can profile your browsing habits and send you targeted marketing messages. You can opt out of these cookies in your browser settings or in our Cookie Consent Tool.
You can manage or block cookies by changing your browser settings. However keep in mind that blocking certain cookies may prevent some functions of the ek996 website from working properly and your user experience may be affected. Read our detailed Cookie Policy for more information.
The ek996 platform is for individuals aged 18 and over only. We do not knowingly collect personal information from anyone under 18 or allow them to use ek996 services. If we learn that a minor has registered on our site we will immediately close that account and delete all collected information.
Online gambling is not suitable for children and ek996 takes strict measures to prevent underage gaming. We perform age verification checks during registration, verify government ID documents and investigate suspicious accounts. If you believe a minor has created an account on ek996 please inform our customer support team immediately so we can take prompt action.
Parents and guardians are responsible for monitoring their children's online activities and ensuring they do not access age-restricted websites such as ek996. We recommend using parental control software and discussing online safety and responsible internet use with your children.
Ek996 requires age and identity verification for all new users. Before your first withdrawal you must submit government-issued ID and proof of address so ek996 can confirm your age and legal status.
Ek996 is an international online gaming platform and your personal information may be processed and stored on servers in various countries where ek996 or our service providers operate. The data protection laws of these countries may differ from those of your country but ek996 guarantees that your data will be handled in accordance with this privacy policy and applicable data protection regulations.
When your data is transferred to another country, ek996 implements appropriate safeguards such as Standard Contractual Clauses (SCCs), data processing agreements, and encryption. We ensure that all receiving parties comply with GDPR and other relevant data protection standards and take the necessary technical and organizational measures to keep your data secure.
By using ek996 you consent to this international transfer of your information. If you have any questions or concerns about this please contact our Data Protection Officer who can provide you with more detailed information and a copy of the transfer mechanisms.
Ek996 reserves the right to update this privacy policy from time to time to reflect new features, technology changes, business practices and legal requirements. When we make material changes to this policy we will notify you by email, SMS or website notification and seek your consent if legally required. We will update the "Last Updated" date at the top of this page so you know when the policy was changed.
We encourage you to review this privacy policy regularly so you know how ek996 collects, uses and secures your information. Continued use of ek996 after policy updates indicates your acceptance of the new terms and conditions. If you do not agree with the revised privacy policy you can close your account and stop using ek996 services.
For significant policy changes, ek996 will provide you with 30 days' advance notice so you can review the changes and decide whether you wish to continue using the service. Your data protection rights will always remain yours, and ek996 will always comply with applicable data protection laws.
If you have any questions, concerns, or requests about this privacy policy, or if you wish to exercise your data protection rights, please contact ek996. We take all privacy-related inquiries seriously and aim to respond as quickly as possible, typically within 7 business days.
Email: [email protected]
Data Protection Officer: [email protected]
Privacy Request: Your Account Settings > Privacy Center
When contacting us, please provide your full name, registered email address, and as many details as possible about your request or concern. This will help ek996 address your issue quickly and effectively. We may request additional information to verify your identity to protect your data from unauthorized access.
If you are not satisfied with our response or believe that ek996 has violated your data protection rights, you have the right to lodge a complaint with the relevant data protection supervisory authority in your country. For European Union users, you may complain to the data protection authority in your habitual residence, place of work, or place of alleged infringement.
Ek996 is committed to protecting your personal information and respecting your privacy rights. We continuously improve our data protection practices and comply with the highest international standards. Your trust is our most valuable asset and we work every day to earn it.
Last Updated: January 2026